Privacy Policy

Privacy Policy for Silkora

Effective Date: 01/2022

At Silkora, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, www.silkora.com, and purchase our products.

1. Information We Collect

We collect the following types of information:

  • Personal Information: Name, email address, shipping and billing addresses, phone number, and payment details.

  • Non-Personal Information: IP address, browser type, device information, and browsing activity on our website.

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Provide customer support

  • Improve our website and services

  • Send promotional emails (with your consent)

  • Prevent fraud and ensure website security

3. How We Share Your Information

We do not sell or rent your personal information. However, we may share it with:

  • Service Providers: Payment processors, shipping carriers, and marketing platforms.

  • Legal Authorities: If required by law or to protect our rights.

4. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance user experience and analyze website traffic. You can adjust your browser settings to refuse cookies, but this may impact your browsing experience.

5. Data Security

We implement security measures to protect your personal information, including encryption and secure payment processing. However, no method is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

  • Access, correct, or delete your personal information

  • Opt-out of marketing emails

  • Request a copy of your data

To exercise these rights, contact us at support@silkora.com.

7. Changes to This Privacy Policy

We may update this policy periodically. Changes will be posted on this page, and significant updates will be communicated via email.

8. Contact Us

If you have any questions or concerns, please contact us at:

Silkora Customer Support
Email: support@silkora.com
Website: www.silkora.com

By using our website, you agree to this Privacy Policy.